• আমাদের সম্পর্কে
• Medical Traveler Check Lists
• International Referral Offices
• Plan your treatment

• Food: When you arrive late at night, it is hard to find the restaurants nearby our hospital. You and your family members can pre-order food prior to arrival. Please select your choices; we serve the following food; click here. Please inform the contacted hospital staffs after you select your food.
• Others: Any special needs, please inform our hospital staffs prior to arrival.

• Medical Coordination Office
• Cultural Support Services

We can provide better medical care when you and your family work together as partners with our staff. While it is our responsibility to advise you of your rights as a patient; you also have responsibilities in your treatment and care. We urge you to ask questions, cooperate, and be proactive in the medical care plan. If you have questions or concerns, please discuss with any staff member or manager.

We provide Bumrungrad International Shuttle Van Services (One-way). Service area, please click here

We can help you booking the hotel when you arrive to Suvarnabhumi International Airport

Upon arrival, you can confirm and/or schedule your appointments either Airport Representative Office at Suvarnabhumi International Airport or call our contact center 02-0668888 (24/7)

• Hospital Map
• Hospital Building Map
• How to get to our hospital
• 360 Virtual Tour

• Visa Extension
• Travel Arrangements
• Hotel Reservation
• Business Services

• Medical Record Request

The discharge time is 11.00am 

On discharge day, if the patients and Medical travel patients request to stay over time

specified; the additional expenses will be charged as follows:

• If discharge within 6:00 pm, room and service will be charged half day but food service will be charged at actual cost.
• If discharge after 6:00 pm, room, service and food will be charged the whole day.

In case the patient is transferred to the Critical Care Unit, the hospital would like to ask for cooperation to return the room to the hospital.

If the patients and Medical travel patients need to travel by air to your country or another travel destination:

• Please ask your doctor to certify “Fit for Travel Medical Certificate” which includes the list of medications you are going to be carrying. “Fit for Travel Medical Certificate” is valid for 7 days from the date of issue.
• Ensure that you ask your physician for your summary reports, lab tests and x-ray results
• Ensure that you have a contact data to your clinic, your transport provider, your Patient Assistant
• Ensure that you inform your physician and your nurse where your destination is
• Ensure that someone will pick you up from the airport destination

Patients and Medical travel patients who refuse all types of diagnostic, treatment both inpatient and outpatient; Patients and Medical travel patients have to follow the hospital policy by signing “Consent : Against Medical Advice”

Discharge recommendation and future appointments will be provided to Patients and Medical travel patient as follows: 

• Patients and Medical travel patient are educated about drugs that they have been given.
• Patients and Medical travel patient have been taught about how to manage with the environment to suit for health’s condition, the utilization of community resources and dealing with the economic and social problems.
• Patients and Medical travel patient and family understand the goal of treatment and be able to observe their own symptom and notify physician / nurse about significant symptoms. They have sufficient knowledge to handle the emergency situation by themselves appropriately before arriving to hospital.
• Patients and Medical travel patient and family understand their own health status such as limitation, effect from illness and are able to handle daily activities to cope with the health limitation, help recovery and prevent complication.
• Patients and Medical travel patient understand and realize about the importance of appointment, asking for helps in case of emergency as well as the treatment outcome and treatment plan to the other units which has been transferred
• Patients and Medical travel patient understand and are able to select food based on health’s condition and its limitation
• If treatment must be continued at another healthcare facility, the given treatment will be summarized by a physician in a Summary Report. The nurse must give this Summary Report to the patient upon discharge.

Patients and Medical travel patients will be contacted after being discharged from the hospital for follow-up on their medical conditions and also to assess their satisfaction towards the services provided . Please provide the contact details to ward nurses so that our Coordination Physicians and our Cultural Support Officers are able to follow-up with you.
 

Your feedback towards our health care services is valuable to our organization to improve our services, safety and ethic.